Computer Training Solutions are an IT end-user training specialist with an impressive client list in banking, professional services, local government and many other sectors.  Please see below for the answers to some commonly asked questions

What training options are open to me?
We hold regular scheduled courses at our permanent training premises in Bradley Stoke, North Bristol (see directions to our location here) on a range of dates.  We also are able to run tailored courses at your site anywhere in England and Wales, or alternatively we can provide a meeting room and laptops for your course.  We also offer floor walking, where a trainer comes in to offer assistance to various staff members throughout the day.  Contact us for more information.

We have lots of staff who need training.  Can you come and discuss how best to meet their needs?

We offer training needs consultations with a qualified trainer free of charge, and with no obligation.  Contact us to book by email or by calling 0800 019 6882.

What if we want to hold a course onsite but we don't have a suitable room with PCs installed?
Prefer to hold your course on your own premises anywhere in the UK?  Laptops can be provided to allow any room to be used. We have laptops to hire, these cost £30 per laptop (plus VAT).  Contact us for more details! 

Where can I find details about the content of your courses?

Our courses have outlines available on our website, or alternatively PDF format, that can be viewed from our course details page.  You can also contact us for more information.

What have previous attendees said about your courses?

We have current testimonials here.  Contact us if you would like to see copies of the originals.

Do you accept ReAct government funding?

Yes, we are happy to deal with ReAct funded courses

Can I fund attending your courses through a Career Development Loan?

Yes, you can borrow between £300 and £8000 to help fund your Computer Training Solutions training courses.  The loan covers 80% of the fees if you are unemployed or up to 100% if you have been unemployed for 3 months or more.  View http://www.direct.gov.uk/cdl for more information

Can I fund attending your courses through Bartercard?

Yes, we offer all places on our Bristol and Bracknell courses to Bartercard members to save you parting with cash. 

How do you decide if someone is suitable to attend a certain level of course?

We find out what level of experience the delegate currently has and what their needs are.  Contact us now to ask for more information.

Where can I find your terms and conditions?

You can find a copy of them here

Can you tailor a course just for one person?

Yes we can, but the course will be prohibitive.  It is more cost effective for us to train larger groups.

Can you offer help and advice about any day to day tasks and how to perform them?

Certainly!  With our tailored courses, we can sit with you and help you to understand how to apply your new skills.  For example, we have helped clients on various occasions to automate spreadsheets, query databases, and set up outlook contacts. 

What times do the courses run?

Our public scheduled courses normally run from 9.30am to 4.30pm, with short coffee breaks in the morning and afternoon, plus half an hour for lunch.  If we are coming to you to run a course we can negotiate different start and finish times if you prefer.

Do your prices include VAT?

No, VAT must be added to all the prices you see on our website.

What software training materials do you provide?

With our public courses, you will receive a high quality manual with a USB storage disk including all your exercise files.   Tailored courses sometimes differ slightly, we will agree this with you when booking the course.

How many delegates will there be on the course?

Your course requires a minimum of 3 delegates to avoid cancellation, and will have a maximum of 12 delegates (normally 5 or 6).